About My Order
Can I return products for a refund?
The OCS offers a 14-day Return Policy on all orders of cannabis products from OCS.ca at no cost. Products must be returned in original condition within 14 days of delivery. Once we receive your package and process the return, a refund, not including the shipping fee, will be processed via the original method of payment within three to five business days.
About the OCS
The Ontario Cannabis Store (OCS) operates the largest legal and centralized wholesale cannabis organization in the world. We provide Ontario adults aged 19 and older with safe access to tested and traceable recreational cannabis products. As a Crown agency solely owned by the Province of Ontario, the OCS is mandated to provide a competitive alternative to the illegal market, champion a socially responsible cannabis industry and return its profits to the people of Ontario. Our mission is to enable a vibrant cannabis marketplace through great customer experiences, rooted in selection, service and quality. For more information, visit OCS.ca and follow us on Facebook, Instagram and LinkedIn.