About My Order
How do I contact the Licensed Producer of my product?
Every Licensed Producer must provide their name and contact details, including an email address and phone number, on the product label. Each product also includes a lot number, which refers to a specific harvest, or “lot” of products. The lot number helps trace the product back to quality control processes. Take note of the lot number if you are making a product inquiry.
About the OCS
The Ontario Cannabis Store (OCS) operates the largest legal and centralized wholesale cannabis organization in the world. We provide Ontario adults aged 19 and older with safe access to tested and traceable recreational cannabis products. As a Crown agency solely owned by the Province of Ontario, the OCS is mandated to provide a competitive alternative to the illegal market, champion a socially responsible cannabis industry and return its profits to the people of Ontario. Our mission is to enable a vibrant cannabis marketplace through great customer experiences, rooted in selection, service and quality. For more information, visit OCS.ca and follow us on Facebook, Instagram and LinkedIn.
