About My Order

How can I track my order?

When you submit an order through OCS.ca, you will receive a confirmation email, along with a link that allows you to view your order status. Once your order has shipped, the OCS will send you an email update with a tracking number. This tracking number will let you track your parcel’s progress toward its final destination.


About the OCS

The Ontario Cannabis Store (OCS) operates the largest legal and centralized wholesale cannabis organization in the world. We provide Ontario adults aged 19 and older with safe access to tested and traceable recreational cannabis products. As a Crown agency solely owned by the Province of Ontario, the OCS is mandated to provide a competitive alternative to the illegal market, champion a socially responsible cannabis industry and return its profits to the people of Ontario. Our mission is to enable a vibrant cannabis marketplace through great customer experiences, rooted in selection, service and quality. For more information, visit OCS.ca and follow us on Facebook, Instagram and LinkedIn.

Previous
What should I do
if I have a
complaint about
the quality of
product I
purchased on
OCS.ca?
What should I do if I have a
complaint about the quality
of product I purchased on
OCS.ca?
Next
The
pre-authorization
on my account
disappeared. Is
my order
cancelled?
The pre-authorization on my
account disappeared. Is my
order cancelled?