About My Order
The pre-authorization on my account disappeared. Is my order cancelled?
Unless you receive a cancellation email notice from the OCS, your order is still being processed. There is sometimes a lag between when your credit card pre-authorization becomes a charge on your statement.
About the OCS
The Ontario Cannabis Store (OCS) operates the largest legal and centralized wholesale cannabis organization in the world. We provide Ontario adults aged 19 and older with safe access to tested and traceable recreational cannabis products. As a Crown agency solely owned by the Province of Ontario, the OCS is mandated to provide a competitive alternative to the illegal market, champion a socially responsible cannabis industry and return its profits to the people of Ontario. Our mission is to enable a vibrant cannabis marketplace through great customer experiences, rooted in selection, service and quality. For more information, visit OCS.ca and follow us on Facebook, Instagram and LinkedIn.
