About My Order

Can I pay with a prepaid credit card?

Yes. We accept all major prepaid credit cards. We recommend keeping your prepaid credit card until you’ve received and are satisfied with your order — if there’s a problem with your order, we can issue refunds only to the card used at checkout. 


About the OCS

The Ontario Cannabis Store (OCS) operates the largest legal and centralized wholesale cannabis organization in the world. We provide Ontario adults aged 19 and older with safe access to tested and traceable recreational cannabis products. As a Crown agency solely owned by the Province of Ontario, the OCS is mandated to provide a competitive alternative to the illegal market, champion a socially responsible cannabis industry and return its profits to the people of Ontario. Our mission is to enable a vibrant cannabis marketplace through great customer experiences, rooted in selection, service and quality. For more information, visit OCS.ca and follow us on Facebook, Instagram and LinkedIn.

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What should I do
if I have a
complaint about
the quality of
product I
purchased at an
Authorized
Cannabis Store?
What should I do if I have a
complaint about the quality
of product I purchased at an
Authorized Cannabis Store?