About My Order

Can I change or cancel my order after I’ve placed it?

 

Our team assembles your order soon after you place it. If you notice an error right after receiving your order confirmation, immediately call our Customer Service Centre to see if the order can be changed.


About the OCS

The Ontario Cannabis Store (OCS) operates the largest legal and centralized wholesale cannabis organization in the world. We provide Ontario adults aged 19 and older with safe access to tested and traceable recreational cannabis products. As a Crown agency solely owned by the Province of Ontario, the OCS is mandated to provide a competitive alternative to the illegal market, champion a socially responsible cannabis industry and return its profits to the people of Ontario. Our mission is to enable a vibrant cannabis marketplace through great customer experiences, rooted in selection, service and quality. For more information, visit OCS.ca and follow us on Facebook, Instagram and LinkedIn.

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Can I purchase a
product online
and return it to
an Authorized
Cannabis Store?
Can I purchase a product
online and return it to an
Authorized Cannabis Store?
Next
What should I do
if I have a
complaint about
the quality of
product I
purchased on
OCS.ca?
What should I do if I have a
complaint about the quality
of product I purchased on
OCS.ca?