About My Order

Can I purchase a product online and return it to an Authorized Cannabis Store?

Unfortunately, no. The OCS offers a 14-day Return Policy on all orders of cannabis products from OCS.ca in original condition within 14 days of delivery. 


About the OCS

The Ontario Cannabis Store (OCS) operates the largest legal and centralized wholesale cannabis organization in the world. We provide Ontario adults aged 19 and older with safe access to tested and traceable recreational cannabis products. As a Crown agency solely owned by the Province of Ontario, the OCS is mandated to provide a competitive alternative to the illegal market, champion a socially responsible cannabis industry and return its profits to the people of Ontario. Our mission is to enable a vibrant cannabis marketplace through great customer experiences, rooted in selection, service and quality. For more information, visit OCS.ca and follow us on Facebook, Instagram and LinkedIn.

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Can the OCS
shipping and
packaging boxes
be recycled?
Can the OCS shipping and
packaging boxes be recycled?
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Can I change or
cancel my order
after I’ve
placed it?
Can I change or cancel my
order after I’ve placed it?